Orders & Availability
When you place an order with Trenxy.com (“Trenxy,” “we,” “our,” or “us”), you will receive an email confirmation. Please note that this confirmation acknowledges that we have received your order, but it does not guarantee fulfillment. In certain cases, due to limited inventory, order verification checks, or other operational concerns, your order may be modified or canceled.
Our Rights Regarding Orders
Trenxy reserves the right, at its sole discretion, to:
- Limit purchase quantities, particularly during new launches, special sales, or high-demand periods.
- Pause or cancel orders flagged for payment verification, incomplete information, or delivery to restricted service areas.
- Cancel orders involving suspected unauthorized resale activity, bulk or automated purchasing, or use of bots or similar technologies.
- Modify, discontinue, or temporarily withdraw products without prior notice.
An order is considered officially accepted once it has been dispatched/shipped. You will only be charged for items that are successfully shipped.
No Purchase for Resale
By purchasing from Trenxy.com, you confirm that your order is strictly for personal, household, or gifting purposes. Resale, redistribution, or commercial exploitation of products purchased through our website is strictly prohibited.
If we determine that an order has been placed with intent to resell, or is linked to unauthorized resellers, misuse of our systems, or fraudulent activity, Trenxy may take the following actions at its discretion:
- Cancel or refuse the order (including denying returns/exchanges).
- Restrict or block future purchases from the customer account or payment method.
- Suspend or terminate associated customer accounts.
- Refuse access to loyalty/reward programs or other Trenxy benefits.
- Restrict warranty or customer support benefits on such purchases.
These measures are in place to protect our customers and ensure fair access to Trenxy products.
Order Changes & Cancellations
If you need to change or cancel your order, please contact our customer support team at the earliest. We will make every effort to accommodate your request; however, once an order has been processed or shipped, modifications or cancellations may no longer be possible.
Authentic Purchases
To guarantee authenticity and receive complete customer support, please shop directly at Trenxy.com or through our authorized retail partners.
Orders placed through unauthorized sellers, marketplaces, or third-party resellers may not be eligible for:
- Returns or exchanges
- Refunds
- Warranty coverage
- Customer support assistance
Customer Assistance
If you have questions or concerns about your order, we’re here to help.
📩 Email us at: trenxyco@gmail.com
📞 Call us at: 9599111980
📍 Address: A13, Okhla Vihar, New Delhi