This is a concise overview for your convenience. For complete details on our Terms, Conditions and Policies, please review each page carefully:
Terms and Conditions, Privacy & Security Policy, Orders & Availability, Billing& Payments Policy, Shipping & Delivery Policy, Returns & Refunds Policy, Cancellation Policy, Warranty – Guarantee Policy, Cookies Policy, Disclaimer
1. Who Can Shop with Us
- You must be 18 or older, or shopping with a parent/guardian’s permission.
- Please use our site and services for legal and respectful purposes only.
2. Using Trenxy
- By visiting our website, app, or social channels, or by placing an order, you agree to our Terms, Privacy Policy, Cookies Policy, Return & Refund Policy and all other policies.
- If you don’t agree, please do not use our site or services.
3. Ordering & Payments
- Double-check your details before ordering — we need accurate info to deliver your items smoothly.
- Prices, availability, and product descriptions may change without notice.
- Orders may be cancelled if there is a pricing error, stock issue, or breach of these Terms.
4. Delivery & Returns
- We do our best to ship quickly and on time, but delays can happen.
- Eligible items can be returned within the stated return period — see our full Return & Refund Policy for details.
5. Our Responsibility
- We aim to provide accurate product information and smooth service, but we cannot guarantee the site will always be error-free or online.
- We are not responsible for losses caused by events beyond our reasonable control, such as natural disasters, strikes, or internet outages.
6. Changes & Updates
- We may update our Terms from time to time. Continued use of Trenxy after changes constitutes acceptance of the updated Terms.
7. Need Help?
- Our customer care team is here for you, reach out anytime at trenxyco@gmail.com.